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R 32500
DISCREET DELIVERY TO YOUR DOOR. CAPE TOWN AREAS WITHIN 24-48 HOURS. OTHER AREAS WITHIN 48 -96 HOURS. MON-FRI
The A's to your Q's

FREQUENTLY ASKED QUESTIONS

DO YOU HAVE A WALK IN STORE?

We offer an online store service, we will deliver your Premium Wellness Products & Supplements to your Door, as we service the greater South African region.

WHAT ARE YOUR OPENING HOURS?

Our Premium Online Shop is available 24- 7 - 365 days a year, for you to shop from the comfort of your own home or workplace.

Our third party courier services deliver from Mondays - Fridays each week, excluding Public Holidays and Weekends.

Our live Chatline is attended to on the following days & hours:

Mon - Thurs: 10am-4pm

If we don’t respond immediately, we are most probably busy packing orders and will respond soon!

WHERE ARE YOU BASED?

We are based in a small town outside of Cape Town called Barrydale. We also love to travel, so when we are travelling we ship from our affiliate partner in Durbanville, Cape Town.

HOW LONG DOES SHIPPING TAKE?

Our partners at The Courier Guy / PUDO will deliver your package to your door within 3-5 working days of placing your order. This will exclude public holidays & weekends as they don't deliver on these days.

If you order over a weekend or public holiday, your package will be shipped on the first working day thereafter.

HOW MUCH ARE THE SHIPPING COSTS?

We charge a flat rate fee of R99, unless otherwise specified at check out.

Some of our products and promotions include free shipping, sign up to our newsletter to get these incredible Wellness Deals.

Our packaging is either fully biodegradable, recyclable or upcyclable.

DO YOU OFFER FREE SHIPPING?

Sign up to our newsletter where we often offer Free Shipping on certain Premium Products & Supplements.

We do offer Free Shipping on orders exceeding R1899, this will automatically be deducted when you check out.

WHAT PAYMENT METHODS DO YOU OFFER?

We currently offer EFT | Credit Card and Payflex Pay later facilities. We will soon be adding Zapper to our Payment options.

If you prefer to pay via EFT please send your proof of payment to info@fertilitycollection.co.za with your name and order no. as a reference.

If you still don't find the answers you're looking for and you need a little guidance, please don't hesitate to reach out to us via the WhatsApp chat box and we will get connected with you to guide you every step of the way.